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Meta
A conscious projection of good will
February 17, 2020
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A dramatic influence of using this technique in a tense mediation. He changed how he saw and felt about another party in a negotiation.
Resolving high conflict challenges
January 27, 2020
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Example of how a mediator used Bill Eddy’s High Conflict Personality techniques to defuse challenging encounters.
The Guru at the Grocery Store
February 25, 2017
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While reading Hi! Conversation Changes Lives, Martin remembered this standout ‘traveler’ moment in a grocery lineup. For more information on the book…