You Made My Day

Rewards for working two jobs

June 21, 2018 · Leave a comment

He’s a construction worker with his father’s business by day, and a book publisher for his own company, by night. Kyle talks about the rewards and overlap for these pursuits.

You Made My Day

The Sales Pitch

May 31, 2018 · Leave a comment

Shouldn’t shopping/ serving be fun? This associate just launched into this after I found what I was looking for. When I came back to the store later in the day, I recorded this.

You Made My Day

Thank you card valued

March 24, 2018 · Leave a comment

Edwards Deming, an esteemed leader in industrial design, left a life long impression from sending a thank you card to a surgeon who helped him.

You Made My Day

Radical Civility… Recognizing others

November 19, 2017 · Leave a comment

In these disconnected times, some radical civility is needed. This can be largely addressed by the use of our fun, attractive, heartfelt You-Made-My-Day cards.

Strategic Introductions, You Made My Day

Urban Empathy

November 18, 2017 · Leave a comment

Growth of empathy on our city streets.

You Made My Day

Recognizing Others

November 18, 2017 · Leave a comment

Recognizing others in the workplace can have a tremendous effect.

Celebrations, Navigating Multiple Worlds, Talking to strangers, Traveler in Your Own Town, What's Gone Well Today

Introduction to the Hi! Book Launch

May 9, 2017 · Leave a comment

Trying to design a book launch, I came up with the idea of it being ‘More than a book launch.’ I thought it needed a great introduction. Then Peter and I were talking, and I asked him to do the